In the event of an emergency how long would it take to notify every store within your mall? How would you keep messages confidential from the shoppers while keeping everyone safe? MallCast allows you to quickly communicate timely news and information with your facility management, security to tenants, store managers, vendors, and more.
MallCast is a flexible alert and notification system that lets Mall managers effectively communicate via voice messages, text to speech, enhanced e-mail, and SMS text messages.
“Mall Cast is a great tool. Like all tools, it is only as good as the person using it. We use Mall Cast at two malls. Usage was slow to begin with, but each time we used it, or didn’t — but should have — the directors gradually began to see the value of it. As a result, I’ve seen usage increase over the year.”
Barry S., SCSM
CBL & Associates Management, Inc.
“We’ve found the MallCast system a great benefit to our tenants to provide a conduit for instant communication to our more than 170 tenants. It’s been used for a wide range of activities from snow emergencies to mall wide events. We really appreciate having such an easy to use web-based tool that we can be accessed from anywhere and keep our tenants informed.”
Steve C., CSM
Sr. General Manager
In a crisis or emergency, every second counts. Saving a few steps to launch your alert or message can be most helpful. The Emergency Quick Launch tool was specifically designed to keep everyone in your mall safe and informed during a crisis situation. It allows you the ability to quickly get a message out to everyone associated with your mall utilizing multiple forms of communication at once.
MallCast offers you the ability to call everyone (or a select group) with a personal message recorded in your own voice or you can type out your message for a MallCast voice to read.
MallCast administrators are able to confidently measure the success of email messages with Advanced Email Tracking. MallCast’s Advanced Email Tracking feature provides useful information regarding your email alerts. It allows you the ability to instantly access the successfulness of email messages.
According to Morgan Stanley, 97% of text messages are opened vs. only 5% of emails. Be sure your message is received with MallCast. MallCast’s innovative texting features give limitless possibilities to texting messages. With MallCast you can send informative text messages complete with file attachments.
According to PEW Research Center, 74% of adults use social networking sites. MallCast allows you the opportunity to communicate by providing you with the option to post your messages on your personal and/or mall social media accounts.
In an emergency situation, every second counts. Use MallCast Templates to create and store your voice, text to speech, email and text messages for quick access in an emergency situation.
One size doesn’t always fit all. Some users want to hear from you in different ways and languages. MallCast’s language preference feature enables you to quickly and effectively communicate to all recipients in their preferred language.
You may choose to allow employees, vendors, and/or stores to gain access to the MallCast User Dashboard. Here, users can update and add their individual contact information. Doing so, also allows users to share in the responsibility of data accuracy. The MallCast User Dashboard also provides users with the ability to view and retrieve any time/date stamped alert or message sent to them.
Ensure key decision makers receive weather information directly from The National Weather Service to keep your employees, vendors, and patrons safe. Receive alerts for weather events in your area in five easy steps, using the MallCast Weather Monitor.
MallCast’s full integration with Alertus Electronic Signs, Desktop Solutions, and Panic Button makes mass notification easy when every second counts.
Trying to make a decision about something and want more insight? Take a quick survey with MallCast.