Mall Safety and Security Rapid Notification System

MallCast empowers shopping mall safety and security teams to quickly inform and protect at a moment’s notice through mass and targeted messaging.

The MallCast Rapid Notification System enhances your shopping mall safety and security team’s effectiveness by integrating with your information systems to easily connect with your tenants, employees, patrons and other mall community members.

SMS Texts, Phone Calls, and Emails can be sent individually or in combinations — all while integrating with your contact information systems, social media accounts, RSS feeds, panic buttons, push notifications, and more!

Effectively manage your routine responsibilities while equipping your shopping mall safety and security team with the tools to effectively lead during moments of crisis with MallCast. 

Personnel Management

Transportation Disruptions

Facility Maintenance

Crowd Control

IT Alerting & Cybersecurity

Weather Threats

Lost Children

Car-related crimes




Unauthorized Entry

Enhance your shopping mall safety and security team’s ability to implement a comprehensive communication strategy with MallCast’s flexible cloud-based rapid notification system.

Quickly Connect with Your Shopping Mall

Keep Your Campus Safe & Informed During A Crisis. The “Emergency Quick Launch” tool was specifically designed to give you the ability to quickly get important information out utilizing multiple forms of communication reaching the largest amount of people.

Integrate Your Alertus Electronic Signs, Desktops & Panic Button. MallCast’s full integration with Alertus Electronic Signs, Desktop Solutions, and Panic Button makes mass notification easy in the event of an emergency.

Increase Safety & Engagement With Custom Keyword Texting. Equip your mall with MallCast’s Custom SMS Keywords to report suspicious activity, crime reporting, and more. Simply pick a code word for your SMS Keyword then post it in multiple places throughout your mall. Once a contact texts the keyword to your MallCast system, an opt-in flow captures and stores their phone number. Your system can then send back a quick form for them to share information with you.

Access Your Communication System from Anywhere

Web Portal. The MallCast Web Portal is the central hub to your MallCast Rapid Notification System.  Here you can do everything with your system including launch messages, manage contacts information, sync social media accounts, assign user privileges, manage account details, create and store message templates, analyze message success and more! Plus, you have the option to provide your contacts with their own login to edit their information and review messages!

IVR. The MallCast Interactive Voice Response phone system equips your team with the ability to launch voice messages from anywhere in the world by using any mobile or landline phone. Simply dial the toll-free phone number, follow the prompts to record your message and send to everyone in your MallCast system or limit it to specific groups.

App. Quickly launch emergency alerts, schedule future messages, and review message success from a variety of Apple and Android mobile devices with the MallCast Mobile Command Center App.  

Launch Messages Using Multiple Methods

Set The Tone & Personalize Messages In Leadership Voices. Our voice message feature allows you to capture the intent behind your message and how it is presented by enabling your team to record messages, upload voice files, and create voice templates to be sent via phone call, SMS text, email, and more.

Ensure Your Message Is Received With SMS Text Messaging. Send informative SMS text messages complete with hyperlinks, file attachments, and message analytics. Keep the conversation going and collect information from recipients with our two-way SMS texting.

Tell Your Story With HTML Email Messages. Build mall safety awareness, spotlight employees, encourage participation and cultivate mall relationships with MallCast’s HTML email builder. Build your own, import designs you like, and/or use templates provided by our MallCast Success Team.

Increase Your Message Effectiveness

Effectively Communicate in Multiple Languages with MallCast’s Language Preference Feature! MallCast empowers your team to fluently connect with your shopping mall employees through text-to-speech messaging, SMS text messaging, and emails!

Link Your Voice Messages Within Texts, Emails & More! It is not unusual for local phones to struggle during a community-wide crisis thus hindering the effectiveness of phone calls. CampusCast safeguards your message by enabling you to send voice messages via SMS text message, email, and social media. The message is sent as a link for your recipients to simply click and hear your message. Sharing a link to your voice alert can be a big time-saver while providing an additional solution for quickly reaching your recipients.

Introduce Exciting News & Share Updates By Embedding Video. Share security footage, training videos, create awareness, and more by embedding videos in your emails. Easily embed your YouTube & Vimeo videos within your HTML email messages! 

Save Your Team Valuable Time

Instantly Measure The Success Of Your Messages. MallCast’s Advanced Analytics feature enables your shopping mall safety and security team to quickly monitor the success of your messages including how many contacts were reached, who reviewed your message, who has bad contact information, who responded, and more! You can access the reports from the web portal and have a report emailed to you.

Create And Store Message Templates For Future Use. MallCast’s Message Template feature enables your shopping mall safety and security teams to create and organize voice, text-to-speech, text and email messages for future use. Crisis information, routine messages and more are readily available when you need them.

Save Time By Integrating Your Social Media Accounts. MallCast strengthens your voice with social media integration. Sync your Facebook, Twitter, and LinkedIn accounts to save time and effort.

Maintain Accurate Contact Information

Enable Contacts To Update Information & Review Messages. The MallCast User Dashboard enables each contact to have a unique username and password to login to the MallCast system. Each contact can edit their contact information, contact preferences and review previous messages all from their personal dashboard.

Save Time By Automatically Syncing Your Contacts. Having the ability to fully integrate with a variety of third-party vendors, allows MallCast to make your communication process even easier. As a result, calls, emails, and text messages can be configured, scheduled, launched and reviewed with ease and precision. Saving your team valuable time.

Clean-Up Your Contacts & Expedite Delivering Messages. MallCast reports quickly gather your inaccurate contact information while also providing information on if the recipient received your message. Plus, MallCast provides free phone number type verification services to ensure your phone numbers are labeled accurately.

Prepare Your Mall & Team Before a Crisis Hits

Grant Leaders Access To Connect With Specific Groups. Have multiple facilities and/or multiple leaders? Equip your leaders with the tools to quickly connect with their locations/groups. Provide permissions for them to launch messages to their select groups and measure the success of their efforts with message analytics.

Create Unlimited Groups Within Your Contacts. Provide a quick network for your leaders to connect with tenants, employees, managers, departments, floors/levels, etc. Since groups are unlimited, the possibilities are endless.

Ensure Key Decision Makers Receive Weather Information directly from The National Weather Service to keep your mall safe. Receive alerts for weather events with the MallCast Weather Monitor for each location.

How could your shopping mall safety and security team benefit from MallCast? 

Increase your shopping mall safety and security team’s communication effectiveness today! Connect with our customer success team to learn more.

Interactive Voice Response – (866) 665-4383 or (800) 601-5448

24/7 Customer Support – (888) 988-5884

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